» ISTC

Welcome to the ISTC website

The Institute of Scientific and Technical Communicators is the largest UK body representing information development professionals. Its members create or manage information that has an impact on people. This includes creating user guides, manuals, installation instructions, operating and safety procedures, business processes, training materials and software user assistance.

We encourage professional development, training courses in technical communication, standards, research resources and networking opportunities for our members and industry affiliates. The ISTC also promotes the value of technical communication and the profession.

Yorkshire Area Group meeting – 25th January 2017

Join us in beautiful and historic York for our first Yorkshire area meeting of 2017 in Brigantes Bar, Micklegate – www.facebook.com/BrigantesYork.

Tables have been set aside for us, please ask for the ISTC meeting when you arrive.

It takes between 5 and 10 minutes to walk to the venue from York train station. There is a car park at the station, another at Nunnery Lane and meter parking on Micklegate right outside the pub.

This event will be hosted by ISTC Yorkshire Group Member Helen King.

If you would like to attend please book your place via eventbrite here. You don’t need to be an ISTC member to attend this free event.

If you have any questions or queries please email: yorkshire_areagroup@istc.org.uk

The top emerging trends within the technical communication industry 2017 – Cherryleaf

The ISTC asked its Business Affiliates what they thought were the top emerging trends within the technical communication industry at the moment, and why they thought they have come about. We also asked if they thought information development professionals are having to change the way they work (or train) due to the emerging trends. Below are highlights from the response from Ellis Pratt, Director at Cherryleaf:

1. The growth of APIs has seen a corresponding growth in the need for API documentation and interactive document environments. Without the documentation, it’s virtually impossible to use an API, as developers need to know what resources are available, where they are, and what parameters they will accept.

2. Linked with this is a move towards treating documentation as code, and using developer tools such as GitHub, Markdown and Jira to create and manage documentation. This is part a reaction to more projects following the Agile methodology, with fast and frequent releases and a team-based approach to projects.

3. As technology becomes more part of our daily lives, we’ve seem a move towards a less formal tone in some types of documentation. This is a consequence of documentation being part of the pre-sales process, and there being less anxious users.

4. We’re also seeing a move toward embedding user assistance into the application itself, without the need to go to the docs. We’ll be seeing more developments with Conversational User Interfaces, on-boarding screens and micro-content. This is a consequence of users being reluctance to admit they’re stuck and going to the Help.

 

The top emerging trends within the technical communication industry 2017 – QoSL

The ISTC asked its Business Affiliates what they thought were the top emerging trends within the technical communication industry at the moment, and why they thought they have come about. We also asked if they thought information development professionals are having to change the way they work (or train) due to the emerging trends. Below are highlights from the response from James Bromley, Director at QoSL:

High Tech-High Touch (Megatrends, Naisbitt, 1982) – there is going to be a growing divide in consumer/customer loyalty between those organisations that understand this dynamic, and practice it, and those that don’t.

Implications for ISTC members : a business opportunity to encourage and facilitate their employers and customers to ‘cut the channels’ and facilitate ‘It’s good to talk’. 

 

Thames Valley Group Xmas Meeting – 6th December 2016

The December 6th meeting will be at the Bird in Hand, Knowl Hill, Nr Reading. To guarantee some space, we will aim to book an area in the restaurant from 19.30. To that end can you confirm if you intend to come for the December meeting.

 The theme for the meeting is a hand written list to Santa of all the things you want for Xmas (can be tech pubs based or not). Of course they will have to be flexible for new comers or if anyone drops out from disease.

Please use this link to Eventbrite to register your attendance

The organiser for the event is Darren Mitcham – email: thamesvalley_areagroup@istc.org.uk

Thames Valley Area Group Meeting – 1st November 2016

The November meeting will be held on Tuesday 1st November at the Bird-in-Hand Country Inn, Knowl Hill, Nr Reading from 19.30 hours when we will be discussing the riveting subject of archiving documents. This is a free event, all are welcome and you don’t need to be a member to attend.

If you would like to attend please register via Eventbrite using the following link: https://www.eventbrite.co.uk/e/istc-thames-valley-area-group-meeting-1st-november-2016-tickets-28650167422

The organiser for the event is Darren Mitcham and he may be contacted via email: thamesvalley_areagroup@istc.org.uk

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