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Conference 2005 - The costs and benefits of communication

The ISTC Conference for 2005 was on 23, 24 & 25 September.

Venue

The Royal Court Hotel
Tamworth Road, Keresley
Coventry CV7 9JG

royal court hote

Programme and papers

The programme is available in PDF format.

Presentation papers

Sponsors and exhibitors

AuthorIT

authorIT logo

AuthorIT were represented at the conference by their UK resellers - PDA. PDA is an experienced provider of documentation services, and the authorised UK reseller of AuthorIT, the leading single-source documentation and content management system.

The full suite of AuthorIT products were showcased on the PDA conference stand, together with the AuthorIT training and support options on offer. Barry
Halford and Rose Hilder, both AuthorIT certified consultants, will be on-hand to answer questions and to give program demonstrations.

PDA logo

AuthorIT provides an end-to-end solution for single-source authoring, managing, localising and publishing to a range of different formats. The same source material can be used for creating print documents, on-line help, presentation slides and web content.

Industrial Artworks

industrial artwork

Plain Words

plain words

Sponsor of Documentation Awards Class 2b - Creation & Web Delivery of Non-Technical Information.

Plain Words provides technical writing and recruitment services to a wide variety of industries and to the public sector. During our highly successful 14-year history we have developed our portfolio to encompass related services such as public and private training courses, bids and proposals training/consultancy, custom template development and VBA coding.

We specialise in creating documentation, both on-line and printed formats. Our clients can leave the whole process to us - designing and planning, writing, managing and QA, printing and translation - or they can 'pick and mix' from our range of services.

Our writing skills training courses are extremely popular. Whether our clients are writing letters, reports, business cases, proposals, web content, marketing material or technical documents, we can teach them how to communicate expertly every time. With an extensive range of courses to choose from, at venues around the UK or tuition at clients' premises, we ensure that everyone learns in a comfortable, productive way.

We have a wide customer base in the UK and in continental Europe. Our clients come back to us time after time because they trust our commitment to a quality service. Our success is based on selecting the best team for each project by blending excellent management skills with the key expertise of our technical authors, bid writers, programmers, trainers and course developers.

We have a core team of authors and trainers and a qualified database of over 1,500. We are always interested to hear from people with a wide variety of experience in documentation or training who would like to join us.

Plain Words - The Documentation People

SiberLogic

SiberLogic logo

For over ten years, SiberLogic has been a vendor of XML-based solutions for the production of technical publications and training materials, and has provided solutions to enterprises that look to formulate, personalize and transfer knowledge contained in their technical documentation. Our flagship product, SiberSafe, is the premier XML/RDF/OWL Semantic Content Management system for technical publications professionals designed to facilitate authoring, collection, reuse, assembly, review, publishing and translation of structured content and documents.

SiberSafe facilitates the development of sophisticated information products that combine the features of a printed technical manual, an interactive technical manual (IETM), an electronic performance support system (EPSS) and a computer-based training system (CBT) using state-of-the-art AI-driven semantic web technology. SiberSafe allows organizations to capture, package and deliver technical knowledge from those who own it, such as product designers, to those who need it, such as operators, support specialists and maintenance engineers. SiberSafe provides its ROI by dramatically improving the efficiency of both the content/knowledge development and retrieval processes. With customer installations serving hundreds of users in the industries of defense, aerospace, finance, manufacturing and technology, SiberSafe is recognized as a class-leading, sophisticated yet cost-effective solution for managing the content and knowledge within technical publications.



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