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National Occupational Standards

Table of Contents

Introduction

Key Word Glossary

Unit 1 - Interpret requirements

Unit 2 - Propose publication

Unit 3 - Obtain information

Unit 4 - Record information

Unit 5 - Interpret design

Unit 6 - Design structure

Unit 7 - Design layout

Unit 8 - Produce supplements

Unit 9 - Create text

Unit 10 - Incorporate multimedia

Unit 11 - Integrate components

Unit 12 - Quality assure

Unit 13 - Edit

Unit 14 - New version

Unit 15 - Evaluate effectiveness

Unit 16 - Translation

Unit 17 - Relationships

Unit 18 - Exchange information

Unit 19 - Lead development

Unit 20 - Contribute to design

Unit 21 - Commission work

Unit 22 - Plan projects

Unit 23 - Allocate resources

Unit 24 - Monitor development

Unit 25 - Health and safety

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National Occupational Standards

Unit 10 - Incorporate multimedia components in a technical publication

  • Element 10.1 - Establish the role of multimedia components in a technical publication
  • Element 10.2 - Import multimedia components into a technical publication
  • Element 10.3 - Adjust the settings of multimedia components for use in a technical publication
  • Element 10.4 - Review multimedia components for inclusion in a technical publication

Commentary

This unit describes the competence required from technical communicators when incorporating multimedia components into a technical publication, eg,
animation, applets, audio, graphics, hypertext, photographs, and video. Technical communicators have to confirm the objectives of the technical publication and identify the role of multimedia components in communicating the content. They then have to select and import the multimedia components, incorporating them with the other components of the technical publication. The settings of the multimedia components have to be adjusted to ensure they deliver the content correctly. Finally, the technical communicators have to review the multimedia components to ensure they work correctly, and they are revised if there are any errors or problems.

Assessment Guidance

Evidence Requirements

Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated during the course of normal activities, unless indicated under Assessment Methods (see below). Evidence of knowledge can be demonstrated through performance or by responding to questions. A variety of assessment methods can be used (see below).

Quantity and scope of evidence:

Evidence should show that the candidate can undertake this unit consistently over a suitable period. The number of times, or the amount of experience, cannot be specified in detail. However, it is important that the candidate provides performance evidence of having undertaken this unit a minimum of two times. Further guidance will be developed during the implementation of the qualifications.

Assessment methods:

A number of assessment methods are listed below. The ticks and crosses indicate which methods are or are not recommended. However, these are recommendations, and this is not a list of sanctioned or prohibited methods: it is up to individual assessors to determine which assessment methods are suitable in individual cases. In addition, other assessment methods might be appropriate. Further guidance will be developed during the implementation of the qualifications.

Recommended Assessment Methods

 

 

 

direct observation of the candidate by the assessor

outputs (eg publications) produced by the candidate in their normal activities

outputs (eg publications) produced by the candidate as special exercises

supporting documents (eg memos, notes, correspondence)

responses to questions from the assessor

written answers to questions

testimony of others who have witnessed the candidate achieving the standards

x

Evidence Guidance

Examples of Evidence:

  • Direct evidence
    • Correspondence with the client
    • Multimedia components incorporated in the technical publication
    • Organisational records
    • Test versions of multimedia components
  • Supplementary evidence
    • Contract/order notes/job sheet
    • Correspondence, memos, faxes, and e-mail
    • Design specification for technical publication
    • Information notes provided by the client
    • Technical specifications

Key words in this unit that can be found in the glossary:

  • client
  • components of the technical publication
  • content
  • designs
  • error
  • information systems
  • multimedia components
  • people
  • technical publication
  • users

Element 10.1 - Establish the role of multimedia components in a technical publication

You must be able to:

  • Confirm the objectives of the technical publication
  • Identify the role of different multimedia components in communicating the content
  • Establish how the multimedia components relate to the rest of the technical publication
  • Identify any problems with using multimedia components in the technical publication
  • Review the potential use of the multimedia components with the relevant people

You must be able to apply knowledge of:

  • Multimedia components
    • what are the multimedia components that could be used
    • what are the advantages and disadvantages of using different multimedia components
    • what types of problem could be encountered when using multimedia components in technical publications
    • who should review the use of multimedia components

Element 10.2 - Import multimedia components into a technical publication


You must be able to:

  • Select multimedia components to convey effectively the required content of the technical publication
  • Select multimedia components that are suitable to the users of the technical publication
  • Incorporate the multimedia components with other multimedia to produce a coherent design for the publication
  • Ensure the multimedia components are free from errors
  • Comply with all relevant legislation and ownership rights relating to the use of other people's work
  • Record and protect the multimedia components in the appropriate information systems
  • Provide the multimedia components to the relevant people according to the agreed time scale

You must be able to apply knowledge of:

  • Importing multimedia components
    • what are the multimedia components that could be imported
    • how to obtain supplies of multimedia components
    • what are the advantages and disadvantages of using different multimedia components
    • what types of error could be encountered when importing multimedia components
    • who requires the multimedia components
  • Legislation and ownership rights
    • what is the relevant legislation relating to using materials and data
    • what are the rights of owners of materials
    • where to obtain information on licensing agreements
    • what are the consequences of not complying with the ownership rights
  • Information systems
    • which systems should be used
    • why it is important to use the systems correctly

Element 10.3 - Adjust the settings of multimedia components for use in a technical publication

You must be able to:

  • Adjust the settings of multimedia components to convey effectively the required content of the technical publication
  • Produce multimedia components that are suitable to the users of the technical publication
  • Ensure the multimedia components are free from errors
  • Produce the multimedia components in the agreed format required in the technical publication
  • Record and protect the multimedia components in the appropriate information systems
  • Provide the adjusted multimedia components to the relevant people according to the agreed time scale

You must be able to apply knowledge of:

  • Adjusting multimedia components
    • what are the multimedia components that could be adjusted, and to what extent
    • what are the advantages and disadvantages of adjusting multimedia components
    • what are the methods for adjusting different multimedia components
    • what types of error could be encountered when adjusting multimedia components
    • who requires the adjusted multimedia components
  • Information systems
    • which systems should be used
    • why it is important to use the systems correctly

Element 10.4 - Review multimedia components for inclusion in a technical publication

You must be able to:

  • Review the multimedia components with the relevant people
  • Identify any errors, omissions, or inconsistencies within the multimedia components that need to be corrected
  • Identify any multimedia components that are redundant and can be removed
  • Revise the multimedia components effectively to meet the requirements of the client and users
  • Ensure health and safety requirements are implemented in the multimedia components
  • Recommend to the relevant people any improvements to the technical publication
  • Record and protect the revised multimedia components in the appropriate information systems

You must be able to apply knowledge of:

  • Reviewing multimedia components
    • who should review the multimedia components
    • what are the errors, omission, and inconsistencies in multimedia components that can be found
    • what types of multimedia component are often redundant and can be removed
    • why it is important to ensure health and safety requirements are implemented
  • Information systems
    • which systems should be used
    • why it is important to use the systems correctly

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