National Occupational StandardsGo directly to the Table of Contents for this National Occupational Standards document Background
Introduction and historyThe only qualification previously available to technical communicators was the City and Guilds 5360, an academic qualification following the traditional method of classroom instruction and formal examinations. It was therefore not possible to demonstrate the competence of people who did exactly the same job, but who did not hold the formal academic qualification. The desire to produce these Standards commenced in February 1996, when a small number of like-minded individuals foresaw the need to have a work-based qualification for their staff/colleagues. They instigated a meeting, consisting of representatives from industry, NVQ authorities and providers, consultants, and the Government. This resulted in funding being provided to conduct a nation-wide functional and occupational mapping of the discipline. This mapping exercise proved that a very large number of people are either full- or part-time technical communicators. This evidence persuaded the Government to provide further funding, to allow development of these standards. Since then, a considerable amount of progress has been made towards achieving NVQs for Technical Communicators. This progress was made possible through the combined and concerted efforts of many people, from a wide spread of companies and therefore with diverse backgrounds. The driving force was a Steering Group of around ten people, consisting of practitioners (five of whom are ISTC members), the consultants (Leigh & Baron) and the Lead Body (The Publishing Centre at Book House, Wandsworth). The Steering Group planned a series of workshops, involving up to another 20 practitioners, drawn from a list of volunteers. The workshops contained both plenary and group sessions, which steadily developed and refined the Standards. Between these workshops, the consultants rewrote the document containing the Standards, to keep it in line with the workshop findings. Following the workshops, the Standards were distributed to a number of independent reviewers, who were, similar to the workshop individuals, both practitioners and volunteers. The comments from these reviewers were passed back to Steering Group for consideration and action. Following further Government funding, the next stage was to set-up field trials, in order to prove the efficacy of the Standards in real working conditions, and to see if assessment procedures for the workplace environment met the Standards. This required various individuals to act as workplace-based Assessors and/or Internal Verifiers, and companies willing to act as Assessment Centres. In all, 18 companies took part in the Pilot and each Unit was tested in at least one workplace environment. The resulting feedback was used to produce further refinement to the Standards. The resulting document contains the National Occupational Standards for Technical Communicators as they are today. The ISTC intends to achieve joint Awarding Body status in partnership with the City and Guilds Institute (C&G), the Engineering and Marine Training Authority (EMTA) and the Scottish Qualifications Authority (SQA), and to remain at the forefront of using these standards to developing higher level qualifications. Gordon Farrington FISTC AcknowledgementsThe original meeting in 1996, convened by Gordon Farrington of BAe Filton, drew upon the knowledge and expertise of a wide range of individuals from the engineering industry, Lead Bodies (as were) and NTOs, professional Institutions and the Engineering Council, academia, and others. To all of their employers must go thanks for allowing the staff concerned to take the time to participate and give freely of their expert views and opinions: to the individuals must go equal thanks for their active participation in the project. The Publishing Training Centre who were the Standard Setting Body for the project and their representative Rosie Thorn whose diligence and enthusiasm kept the project on course. Special gratitude is due, and is readily expressed, to the Department for Education and Employment for its support, including substantial funding to allow the work to be done. The Steering Committee provided invaluable guidance and advice. Steering Committee Members:
Finally, thanks must be given to the consultants from Alan Leigh and Anne-Marie Barron (Leigh & Barron Consulting Ltd), for producing this Accredited Version of the Standards in a structure and language that took full advantage of the revised criteria of the Accrediting Authorities for the presentation of Standards; and which addressed the need to provide Standards that are more generic, and therefore more widely applicable across the engineering sector. Their consideration achievements are gratefully acknowledged. Standards Working Group
Participants in the field trials for the Technical Communicators' Standards
Observers
Structure and Content of the Occupational StandardsThe Occupational Standards are presented in two parts: The Keyword Glossary and the Units of Competence. By design, the standards do not offer detailed suggestions for assessment which would relate to the use of Occupational Standards for design and delivery of qualifications. These Occupational Standards can therefore form the central core of a complete Standards Implementation Model that involves qualifications but also continuous professional development, education and training provision, appraisal and the myriad other applications that exist. Key Word GlossaryThe Key Word Glossary provides a definition of the Key Word (or, in some instances, a Key Phrase); and a list of the Units in which the Key Word/Phrase appears. Units of CompetenceThe Occupational Standards are presented as Units of Competence, each of which is self-contained but which relates directly to others in accordance with the functional analysis. Full advantage has been taken of the opportunities provided by the Accrediting Authorities to present Occupational Standards in a structure and language that overcomes some of the difficulties encountered by users (and identified in the Beaumont Report on NVQs and SVQs published in 1995). The Units of Competence contain four main components:
Using Occupational StandardsOccupational Standards are standards of competence: descriptions of what needs to be achieved in a work activity. In this context, the Qualifications and Curriculum Authority (QCA) has defined competence as 'The ability to perform the standards required in employment across a range of circumstances and to meet changing needs'. Whilst National Occupational Standards have been used primarily in the development of National and Scottish Vocational Qualifications, NVQs and SVQs, it was always recognised that Standards can be used for a wide variety of other purposes, and OSCEng is committed to promoting these applications. The following offers an introduction to some of the more important uses for Standards: acknowledgements are due to the detailed guide to using Standards in the book Towards a Competent Workforce by Bob Mansfield and Lindsay Mitchell, published in the UK by Gower. 1. Recruitment and Personnel Selection
2. Job design and evaluation
3. Training and development programmes
4. Development of education and training programmes
5. Career guidance and development
6. Professional requirements Linking Standards to the requirements of the professional Institutions (for example, SARTOR) Review and RevisionThe Publishing Training Centre in its role as custodian of the Occupational Standards, and the ISTC welcomes comments and suggestions for improvements and additions. Please contact: PTC Tel: 0208 874 2718 Fax: 0208 870 8985 Email publishing training@bookhouse.co.uk Alternatively, contact the ISTC. © Crown Copyright, 1999, |
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